Twilio recentky acquired Segment and Sendgrid. There is overhead per customer in each of their segments for compliance, revenue retention, contract growth, and

Twilio recentky acquired Segment and Sendgrid. There is overhead per customer in each of their segments for compliance, revenue retention, contract growth, and support. From a technical standpoint, engineers are required for each of these aspects as well. Then there is overhead for employees, in terms of managers, human resources, and it.