I wonder that Discord doesn't use Discord for their own support forums: https://support.discord.com/hc/en-us https://support.discord.com/hc/en-us An example:

I wonder that Discord doesn't use Discord for their own support forums: https://support.discord.com/hc/en-us https://support.discord.com/hc/en-us An example: https://support.discord.com/hc/en-us/community/topics/5326426734615-Community-Features https://support.discord.com/hc/en-us/community/topics/532642... This looks a lot like Zendesk. Maybe they finally realize that long-term knowledge retention is a good thing.