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I am completely ignorant when it comes to Twilio other than hearing the name, but what is the added value compared to what AWS (and I imagine GCP / Azure) provi

• Zaheer 4y ago
  Note: AWS actually uses Twilio for their text message service. https://investors.twilio.com/news/news-details/2016/Twilio-Extends-Relationship-With-Amazon-Web-Services-With-Delivery-of-SMS-for-Simple-Notification-Service/default.aspx https://investors.twilio.com/news/news-details/2016/Twilio-E...
• jamal-kumar 4y ago
  Price. They do some automatic bidding on the lowest upstream connection thing that keeps things low with that, it's also got a pretty robust system for building things like IVRs and all that important stuff for keeping too many calls from flooding your lines. It's got a nice enough API with support for multiple languages which comes with pretty decent documentation. I'm not surprised they're cutting a part of their workforce at all, they're a very profit oriented company, it's what their shareholders demand. I didn't even know that AWS/GCP/Azure had VOIP to PSTN as part of their services, I don't think they're in the same business.
• callalex 4y ago
  They generally have higher quality than others in the telecom business in terms of uptime and delivery success. They also have a much more expansive toolset than AWS for expanding out from being a basic text message blaster to being a full on support center, a customer relation management platform, and a customer data platform. Also their web based programming interfaces for non-coders are better. Additionally, their developer APIs don’t have as much jank as AWS.