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I'm pretty sure you're mistaken. Consumers in Scandinavia are not responsible when scammed unless they've acted with grave misjudgment or ill intent. There wa
by eckesicle 4y ago
I'm pretty sure you're mistaken.
Consumers in Scandinavia are not responsible when scammed unless they've acted with grave misjudgment or ill intent.
There was even a case in the high court to cement this right in Sweden this summer specifically for BankID.
https://www.konsumentverket.se/aktuellt/ko-har-ordet/2022/ko-har-ordet-starkt-konsumentskydd-for-konsumenter-som-luras-pa-pengar-via-bankbedragerier/ https://www.konsumentverket.se/aktuellt/ko-har-ordet/2022/ko...
- DownGoat 4y agoThe supreme court of Norway just denied an appeal from a bank on a similar case in Norway. The person had been phished over a telephone call, and gave away passwords and 2fa token to what they believed was a bank employee. https://www.domstol.no/globalassets/upload/hret/avgjorelser/2022/september-2022/hr-2022-1752-a.pdf https://www.domstol.no/globalassets/upload/hret/avgjorelser/...
- utucuro 4y agoIn Turkey, 2FA tokens for banks generated by app or sent by SMS all contain a message about never giving the token or your password to a bank employee...
- ouid 4y agoso?
- mmerlin 4y agoso if Norwegian banks did the same as Turkish banks, the customer is now fully liable for doing the exact opposite of what they've been explicitly told never to do by the warning clause accompanying each 2FA message
- utucuro 4y agoNot how the law works here - you're always liable in either case, but it is hoped that the message might prevent some cases of fraud. It's difficult to secure people against social engineering...