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Patreon's handling of expired cards is terrible.. people I know who used Patreon just lose subscribers because the flow for fixing an expired card basically doe
by browningstreet 4y ago
Patreon's handling of expired cards is terrible.. people I know who used Patreon just lose subscribers because the flow for fixing an expired card basically doesn't exist (or didn't, maybe it's been fixed since). Those people left Patreon and won't be returning.
Their new engineering staff could fix that, for one.
- cronix 4y agoInteresting. I haven't had to enter new data for any subscription service when a cc expires for years now. Somehow the new info gets relayed to the service without my input.
- Sivart13 4y agoCertain credit card providers have a (paid?) service where companies like Patreon can poll for the updated details of any of the cards they have on file. My card didn't automatically update and I can confirm that the site gets weirdly broken.