From my experience with OVH, they have largely relegated support to FAQs. If it's covered in the FAQ, support is deemed unnecessary by them and they want people

From my experience with OVH, they have largely relegated support to FAQs. If it's covered in the FAQ, support is deemed unnecessary by them and they want people to drill down very complex menus to find their answer. For me, this is unacceptable. People don't want to browse the FAQ for long periods of time. They want to talk to a human. I still put up with OVH since I have domains renewed for the next ten years on there, and migrating all those to new providers would be a headache. I have since moved to Gandi & Hover for all my other sites now, and the support has been terrific (You can actually talk to a human).