"It isn't rocket science!!" I remember my first management job. I managed a helpdesk. I had to try and explain to the owners that I needed time to meet with em

"It isn't rocket science!!" I remember my first management job. I managed a helpdesk. I had to try and explain to the owners that I needed time to meet with employees, and a very small budget (few $100 a month) to reward them on the most basic level for meeting or exceeding goals (tickets, SLAs). The owners looked at me like I was from outer space.