4 ms·
Summarizing up-front is hard because it works the opposite of how many peoples’ brain works; if you don’t have a summary drafted, one good way is to run through
by theptip 4y ago
Summarizing up-front is hard because it works the opposite of how many peoples’ brain works; if you don’t have a summary drafted, one good way is to run through everything verbally and then summarize at the end. This also plays into the natural narrative-creating tendencies.
So it’s good to recognize that this is a cognitive habit and it might require practicing a different approach, or preparation.
Another military term I’ve heard for written comms is “Bottom Line Up Front” (BLUF) which translates to a proactive TLDR. Similarly, this is a very useful tool for helping people consume your written comms; it allows readers to figure out if the content is something they need to deeply engage with or skim, rather than forcing them to skim the whole thing to figure that out for themselves.
The common theme here is that there is lots of value in providing a concise summary, so that recipients have to do the minimum amount of work to extract the first level of detail of information. This allows the first level of detail to travel further in the org and means the org is going to be better equipped to make good decisions.
- omginternets 4y ago>Another military term I’ve heard for written comms is “Bottom Line Up Front” (BLUF) Yup! I've also heard this phrased as "start with the punchline, then explain the joke".
- 8ytecoder 4y agoIt works fine for written communication. In case of a long email, write a tl;dr and cut-paste it to the very top. That's what I do.
- JohnFen 4y ago100% this. And if your email includes an ask of any sort from the recipient, be sure to make the ask in the very first line (and summarize it in the subject line). Then spend the rest of the email with the details around the ask.