12 ms·
This seems like good advice. This is pretty close to the "STAR" framework I've seen used(Situation, Task, Action, Result) - explain the context briefly, what yo
by jkingsbery 4y ago
This seems like good advice. This is pretty close to the "STAR" framework I've seen used(Situation, Task, Action, Result) - explain the context briefly, what you're doing, what you're doing to accomplish the thing you're trying to do, and what the end result of it all is.
> a lot of colleagues don't know how to give good situation reports.
Another thing that can help, both written and in face-to-face communication, is using the Inverted Pyramid. Let's say the person in your 1-1 has an emergency and you have to cut it short after 5 minutes. In those first 5 minutes you want to get the most important information across. In the next 10 minutes, you give supporting details, and in the final 15 you can geek-out on the nitty-gritty.