he resents you (for good reason) Disagreed, IT should not be given a pass to resent people just because they don't understand and have as much time and trainin

he resents you (for good reason) Disagreed, IT should not be given a pass to resent people just because they don't understand and have as much time and training with computers. Nor do I agree that the IT person will be the smartest person in the room. Everyone has their own set of skills that they are good at. Put the IT guy in sales, if he fails miserably what good are his technical smarts? If it's the role of the IT department to support users, they should be helpful and courteous, no matter how "stupid" they think of the request. Should I ever have an IT worker who has the stereotypical "better than you attitude", he will be gone in a second.