The account works and is connected to an email address I own. I can login, I can reset the password, I can change the email. They never deactivated the account

The account works and is connected to an email address I own. I can login, I can reset the password, I can change the email. They never deactivated the account, or contested my ownership of the account or anything. Only the game was gone - but evidence of that account having actually played the game in the past was still there. Support refused to help me, unless I first provide that confirmation email, which I no longer had (the email provider went bankrupt, servers disappeared over night). They never outright stated any reason for what happened, or answered any of my questions - but it would seem that they intentionally disabled all copies of Minecraft they thought might have been pirated, only re-instating them if the account holder could provide proof of purchase. That seems to be the only plausible explanation for why they would refuse to look into my ticket or try to help me or even just answer my questions.