Correct. I do have the account, the password, the security answers. I can login, I can see my skin, I can change my password, I can change my email. The only th

Correct. I do have the account, the password, the security answers. I can login, I can see my skin, I can change my password, I can change my email. The only thing that is gone, is the game download. I wrote support, asking them to look into this. They demanded that original confirmation email, and since I wasn't able to provide that - they refused to look into the problem, or answer any of my questions.