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I think Google is also exceptional because the tech support is for other technical employees. When I went down to a Tech Stop it didn't feel to me like I was "g
by Locke1689 15y ago
I think Google is also exceptional because the tech support is for other technical employees. When I went down to a Tech Stop it didn't feel to me like I was "going to see tech support," it felt more like I was going to see another technical employee who happened to do tech support.
Then again, I was only an intern so my time there was limited.
- mkopinsky 15y agoI imagine that being tech-support-for-techies, you also end up with interesting issues, rather than "can you put that link back on my desktop" or "my printer's not working again". No self respecting techie will do tier 1 or tier 2 support if he can help it, but in a tech environment it might actually be interesting.
- middus 15y agoTo be honest: I'm a "self-repsecting techie" and I won't spent time on "my printer's not working again" if I can avoid it.