If you're talking about purely conveying information, tone is largely immaterial. If you're talking about convincing people, proper tone is a prerequisite to c

If you're talking about purely conveying information, tone is largely immaterial. If you're talking about convincing people, proper tone is a prerequisite to conveying information. For most communication, tone starts out being infinitely more important that anything you're saying. Once you reach an inflection point, tone is sufficient and correctness can take priority. The inflection point varies based on your audience.