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That's impressive, but on reflection it makes sense: these days we can buy almost anything we want with a couple taps of our phone, unless... our phone is broke
by dasil003 4y ago
That's impressive, but on reflection it makes sense: these days we can buy almost anything we want with a couple taps of our phone, unless... our phone is broken.
- mdasen 4y agoAnd Apple often does in-store repairs in around an hour. Not enough time that you want to go home and come back, but enough time that you'll wander around the mall.
- thewebcount 4y agoPlus, Apple does a bunch of other stuff to attract people to their stores. They have in-store classes on all of their products. They have the Genius Bar to answer questions. There's stuff to do there besides just buying the latest thing. You can also learn how to use the thing you bought, or the thing you already have. Good luck finding a sales clerk at the likes of Best Buy or, back in the day, Sears, who can actually tell you how to adjust the TV/washer/dryer/microwave/dishwasher/etc. that you purchased there. All they're interested in is selling the product, getting the sweet add-on of extended warranties and getting you out of the store so they can upsell the next person.
- musicale 4y agoPhones also encompass/replace/compete with many of the goods that used to be sold in retail shops and and mall locations: books, magazines, music, movies/videos (and movie tickets), toys, games, video game systems, cameras, audio and video recorders, GPS systems, fitness trackers, notebooks and personal planners, greeting cards and stationery, desktop/laptop computers, etc.. Note that the only arcade machines that survive are prize machines that can't be replicated on a phone (although phones have gambling games of their own with virtual prizes.) Phones also compete for time and attention vs. all other activities.