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It enables sales & marketing teams to customise their workflows, capture their vital information on leads and contacts, produce reports, etc. It just has the mi
by vogon_laureate 4y ago
It enables sales & marketing teams to customise their workflows, capture their vital information on leads and contacts, produce reports, etc. It just has the mindshare and brand to capture the attention of most of the decision-makers in large firms and at the scale they operate, it kind of became the de facto market leader because of inertia and the expense of migrating and retraining to other tools.
- mousetree 4y agoWhat are the tools would you suggest large firms migrate to?
- cosmodisk 4y agoThere are no better alternatives. Salesforce is at the top of the league, all the others are catching up at best.
- vogon_laureate 4y agoThat's the thing. There really isn't really anything better. I've used at least a dozen CRM systems. Some fairly good, easy to use, innovative even, but few manage to have the full capabilities of SF. of the anecdotes I've heard about large migrations away from SF, it's been to Microsoft Dynamics 365 or Hubspot, which seem to be the main contenders ATM.