You make a valid point, but in my (albeit limited) experience its not that much better with Salesforce. Plenty of downtime and/or hidden data integration issues

You make a valid point, but in my (albeit limited) experience its not that much better with Salesforce. Plenty of downtime and/or hidden data integration issues. What Salesforce does better is “hide” the integrations between a web interface, but in the end it’s just replacing one set of problems for another.