Disclaimer: I’m a salesforce employee (though relatively new one) Salesforce (the app), Jira, Peoplesoft, SAP, etc… are all platforms/apps for business that pr

Disclaimer: I’m a salesforce employee (though relatively new one) Salesforce (the app), Jira, Peoplesoft, SAP, etc… are all platforms/apps for business that provide you entities, custom fields for those entities, a web interface, reports, and some other things (workflows). They are really just all moving towards being generic app platforms but in almost cases also provide you with a default app/workflows/entities. How they implement these platforms, how people develop for them, how they integrate into other products, how much admins you need to run them, what kinds of DR and security they provide, how much code is necessary, payment models, etc.. that is the big differentiator in all of those platforms - and there really is huge differences in all of those. Salesforce the company is bigger than the app, just as Oracle and Atlassian also are.