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They have one of the best customer support I've ever experience. However, I find their apps to be quite sluggish. I think they ought to spend more on engineeri
by jmconfuzeus 4y ago
They have one of the best customer support I've ever experience.
However, I find their apps to be quite sluggish. I think they ought to spend more on engineering.
- sshine 4y ago> I think they ought to spend more on engineering. Inevitably, yes. But the fact that they can even be competitive at so many things: Webmail, calendar, office, CRM, remote support, meet, chat, etc. ... and be among the cheapest total solution out there, justifies that they're not the best at any one thing.
- jmconfuzeus 4y agoYes it's crazy. They have a product for almost every problem a small business can have. Most companies would need a trillion dollars in funding before achieving the same thing.
- rchaud 4y agoFor the sake of their stock price, it's easier to maintain the pretense that their single piece (cloud storage, document editing, etc) is world-changing in ways that their actual bottom line does not accurately represent, hence the need for said trillion dollars.