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The EU bank market is weird. Most comments here don't understand that for some customers, not having to upgrade the mobile OS is a feature, not a bug. You migh
by csdvrx 4y ago
The EU bank market is weird.
Most comments here don't understand that for some customers, not having to upgrade the mobile OS is a feature, not a bug. You might care about safety etc. These users just don't care - it's another person problem, so they don't want gizmos to enhance "safety" if they are cumbersome.
The intersection of these customers with Coutts typical clients (>500k in liquid funds according to the comments below) may be just as high as the N26 users (let's say, "less privileged") who want the latest mobile OS version and receive OTPs by SMS to protect their precious $100 purchase.
- fnordpiglet 4y agoGoing through Byzantine steps to disable automatic OTA updates that apply while you are sleeping seems like the exact opposite of what you’re saying. The disabling is cumbersome, the updates are invisible. That’s not reason this is happening. The reason is clearly they aren’t ready for the update with their own forward compatible update so are shifting the burden to their customers.
- csdvrx 4y ago> Going through Byzantine steps to disable automatic OTA updates that apply while you are sleeping seems like the exact opposite of what you’re saying The bank customer will not do this - their personal assistant will. > the updates are invisible If only! Tell me you've never deferred an update? > shifting the burden to their customers. I don't think you understand the type of bank we're talking about.
- agsnu 4y agoCoutts is of course not an EU bank any more. Sigh.