Here's a few I like: Why Do Computers Stop and What Can Be Done About It? https://pages.cs.wisc.edu/~remzi/Classes/739/Fall2018/Papers/gray85-easy.pdf https://

Here's a few I like: Why Do Computers Stop and What Can Be Done About It? https://pages.cs.wisc.edu/~remzi/Classes/739/Fall2018/Papers/gray85-easy.pdf https://pages.cs.wisc.edu/~remzi/Classes/739/Fall2018/Papers... Not a paper, but the whole book "Accelerate" presents many empirical findings related to automating software operations. Hidden Technical Debt in Machine Learning Systems - NIPS https://papers.nips.cc/paper/2015/hash/86df7dcfd896fcaf2674f757a2463eba-Abstract.html https://papers.nips.cc/paper/2015/hash/86df7dcfd896fcaf2674f...