I don’t remember the source but there was a linked article here a while ago about how to effectively manage “blockers” like this. The example given was a med de

I don’t remember the source but there was a linked article here a while ago about how to effectively manage “blockers” like this. The example given was a med device company where the engineers hated the regulatory department who always told them no. Manager decided to actually increase engagement and bring on one person from the reg side to their meetings. At some point a person said “well we’d love to do this but no way would the FDA allow us to do it.” The regulatory employee basically said “do you even know the regulations? There’s a very easy pathway to doing exactly that.” My boss once did a similar thing with the quality department. Suddenly we sailed through our DFMEAs. Some people do live to block others, but some are trying to do an important job. Engagement usually pays more than just whinging.