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Sending the item back requires more effort than painting it. If you don't own a car (which is one of the main reasons you would order things like a tent for onl
by derefr 4y ago
Sending the item back requires more effort than painting it. If you don't own a car (which is one of the main reasons you would order things like a tent for online delivery instead of going to your local outdoor/sporting/camping goods store where you could inspect them personally) then you need to somehow get a tent-sized and tent-massed box to the post office. (Remember, this isn't an ultralight-camping backpack tent; more a piece of yard furniture. It isn't necessarily portable.)
- Alupis 4y agoIt depends, obviously, but sometimes return shipping costs are too much (when factoring in original shipping costs, product cost, margins, etc), so the merchant may opt to send a replacement without a return, or issue a refund without a return. I wouldn't assume this is how an issue will be handled, since it depends on the merchant and what the specific issue was. Those mattress-in-a-box things on Amazon are notorious for this. Once you get it out of the box, there is nearly zero hope of getting it back in. Shipping a full sized mattress would be very expensive due to it's irregular shape and dimensions - so I've heard even minor defects result in refunds. Ripe for abuse... so it's best to steer clear of those sorts of products unless you can absorb the loss.