4 ms·

Very USA... >Really, all I wanted was a discount, mostly to compensate me for the paint I needed to buy. Ad the time to seal off an area, shake the cans.... J

Very USA... >Really, all I wanted was a discount, mostly to compensate me for the paint I needed to buy. Ad the time to seal off an area, shake the cans.... Jack up the price, 3 for the price of two, when it all fucks up, give 20% off...they fucking love it. Save 8.1%. Sold. Save $10.00 if you buy 3. Sold. Return the fucking thing. It's not what you wanted. Or, start the haggle BEFORE you enter into the negotiation. Thankfully, a company i just dealt with explained/ replied to every question very clearly that if i got fucked, they will pay. Ha. I doubled my order. But, if i need to paint anything....it goes back (the items have to be failsafe). Or, i would have requested 'sub-standard paint job...no problem". My credit card/ bank do not understand 'quality', or 'taste', or 'dissatisfaction'. I do, and I'm the customer.

derefr 4y ago
Sending the item back requires more effort than painting it. If you don't own a car (which is one of the main reasons you would order things like a tent for online delivery instead of going to your local outdoor/sporting/camping goods store where you could inspect them personally) then you need to somehow get a tent-sized and tent-massed box to the post office. (Remember, this isn't an ultralight-camping backpack tent; more a piece of yard furniture. It isn't necessarily portable.)
- Alupis 4y ago
  It depends, obviously, but sometimes return shipping costs are too much (when factoring in original shipping costs, product cost, margins, etc), so the merchant may opt to send a replacement without a return, or issue a refund without a return. I wouldn't assume this is how an issue will be handled, since it depends on the merchant and what the specific issue was. Those mattress-in-a-box things on Amazon are notorious for this. Once you get it out of the box, there is nearly zero hope of getting it back in. Shipping a full sized mattress would be very expensive due to it's irregular shape and dimensions - so I've heard even minor defects result in refunds. Ripe for abuse... so it's best to steer clear of those sorts of products unless you can absorb the loss.

derefr 4y ago

Sending the item back requires more effort than painting it. If you don't own a car (which is one of the main reasons you would order things like a tent for online delivery instead of going to your local outdoor/sporting/camping goods store where you could inspect them personally) then you need to somehow get a tent-sized and tent-massed box to the post office. (Remember, this isn't an ultralight-camping backpack tent; more a piece of yard furniture. It isn't necessarily portable.)

Alupis 4y ago
It depends, obviously, but sometimes return shipping costs are too much (when factoring in original shipping costs, product cost, margins, etc), so the merchant may opt to send a replacement without a return, or issue a refund without a return. I wouldn't assume this is how an issue will be handled, since it depends on the merchant and what the specific issue was. Those mattress-in-a-box things on Amazon are notorious for this. Once you get it out of the box, there is nearly zero hope of getting it back in. Shipping a full sized mattress would be very expensive due to it's irregular shape and dimensions - so I've heard even minor defects result in refunds. Ripe for abuse... so it's best to steer clear of those sorts of products unless you can absorb the loss.