The reverse survivorship bias. No happy human user will praise SAP, since most of the time they might not even be aware they are using it. All they know is clic

The reverse survivorship bias. No happy human user will praise SAP, since most of the time they might not even be aware they are using it. All they know is click this, type that, click this other thing and job done. My parents won't ever praise Delphi, yet they (probably) still use that piece of software I wrote with Delphi 20+ years ago.