3 ms·
Our team includes a technician. One of his jobs is to copy important info from email threads to the FAQ wiki. We have a policy to not use one-on-one messages fo
by intrasight 4y ago
Our team includes a technician. One of his jobs is to copy important info from email threads to the FAQ wiki. We have a policy to not use one-on-one messages for anything that should be known by the larger team. I preach bus problem avoidance so I am totally on board with that policy.