If it was like typical ERP/MRP rollouts... The short answer is that a sales guy in a nice suit took some execs out for steaks and more than a couple cocktails.

If it was like typical ERP/MRP rollouts... The short answer is that a sales guy in a nice suit took some execs out for steaks and more than a couple cocktails. The long answer is that management, these days, is trained to outsource everything while still being clueless about what the people they're replacing actually do.