5 ms·

-> Basically I was considered guilty unless I could proof my innocence imho this is not comparable. You are considered unknown (account-wise) until you can pro

-> Basically I was considered guilty unless I could proof my innocence imho this is not comparable. You are considered unknown (account-wise) until you can prove that you are known. That's how a login system works. Now why Microsoft didn't see your account, didn't accept your "proof" and left you in the rain, that's another story. A bad one. Big tech should care about the small man, they are their income after all. Good decision on turning them the cold shoulder.

iforgotpassword 4y ago
Same for an account I bought via PayPal. I even did still have the PayPal transaction id since PayPal was connected to another email. But the email the account was linked to was lost. Reply: "sorry we lost payment data for this time period. Fuck off" Since that day my server allows cracked logins. Didn't migrate my main account to Microsoft either. I bought the game from Mojang, not Microsoft. Since from my pov, the online services of the game shut down, it is at least morally ok to pirate the game now.
- tpxl 4y ago
  IMO, if you bought the game it's morally OK to pirate it. I bought Bioshock 1 on steam and it required Games for Windows Live to play, so I just pirated it and played that instead.
mccorrinall 4y ago
Steam did the same for me. They wanted the first email of the account, which was like some hotmail.de throwaway. Except that they didn’t care that I were able to show them hundreds of purchases with several payment methods which were made over the years.
soco 4y ago
Uh, no. They have the account, which wasn't even under debate - they are missing the copy of the game. And no login system works by asking you the registration mail, ever.
- hooby 4y ago
  Correct. I do have the account, the password, the security answers. I can login, I can see my skin, I can change my password, I can change my email. The only thing that is gone, is the game download. I wrote support, asking them to look into this. They demanded that original confirmation email, and since I wasn't able to provide that - they refused to look into the problem, or answer any of my questions.
hooby 4y ago
The account works and is connected to an email address I own. I can login, I can reset the password, I can change the email. They never deactivated the account, or contested my ownership of the account or anything. Only the game was gone - but evidence of that account having actually played the game in the past was still there. Support refused to help me, unless I first provide that confirmation email, which I no longer had (the email provider went bankrupt, servers disappeared over night). They never outright stated any reason for what happened, or answered any of my questions - but it would seem that they intentionally disabled all copies of Minecraft they thought might have been pirated, only re-instating them if the account holder could provide proof of purchase. That seems to be the only plausible explanation for why they would refuse to look into my ticket or try to help me or even just answer my questions.

iforgotpassword 4y ago

Same for an account I bought via PayPal. I even did still have the PayPal transaction id since PayPal was connected to another email. But the email the account was linked to was lost. Reply: "sorry we lost payment data for this time period. Fuck off" Since that day my server allows cracked logins. Didn't migrate my main account to Microsoft either. I bought the game from Mojang, not Microsoft. Since from my pov, the online services of the game shut down, it is at least morally ok to pirate the game now.

tpxl 4y ago
IMO, if you bought the game it's morally OK to pirate it. I bought Bioshock 1 on steam and it required Games for Windows Live to play, so I just pirated it and played that instead.

mccorrinall 4y ago

Steam did the same for me. They wanted the first email of the account, which was like some hotmail.de throwaway. Except that they didn’t care that I were able to show them hundreds of purchases with several payment methods which were made over the years.

soco 4y ago

Uh, no. They have the account, which wasn't even under debate - they are missing the copy of the game. And no login system works by asking you the registration mail, ever.

hooby 4y ago
Correct. I do have the account, the password, the security answers. I can login, I can see my skin, I can change my password, I can change my email. The only thing that is gone, is the game download. I wrote support, asking them to look into this. They demanded that original confirmation email, and since I wasn't able to provide that - they refused to look into the problem, or answer any of my questions.

hooby 4y ago

The account works and is connected to an email address I own. I can login, I can reset the password, I can change the email. They never deactivated the account, or contested my ownership of the account or anything. Only the game was gone - but evidence of that account having actually played the game in the past was still there. Support refused to help me, unless I first provide that confirmation email, which I no longer had (the email provider went bankrupt, servers disappeared over night). They never outright stated any reason for what happened, or answered any of my questions - but it would seem that they intentionally disabled all copies of Minecraft they thought might have been pirated, only re-instating them if the account holder could provide proof of purchase. That seems to be the only plausible explanation for why they would refuse to look into my ticket or try to help me or even just answer my questions.