Thank you for defending me; my HN has anti-distraction timer so I wasn't able to respond to them. Like I explained in the other comment, while mistaken configu

Thank you for defending me; my HN has anti-distraction timer so I wasn't able to respond to them. Like I explained in the other comment, while mistaken configurations are frequently a user mistake, I was exceptionally careful in this instance because the same thing had just happened to my boss and I was wondering what the mistake she made was. Also, I was hoping for a quality investigation and response from otter.ai but I think anyone can compare the credibility of my account to their response in this thread to figure out who they believe.