I'd recommend reading The Community Engagement Trap[0] by Rosie Sherry (which should also be shared here on HN), she talks about Community Discovery as the proc

I'd recommend reading The Community Engagement Trap[0] by Rosie Sherry (which should also be shared here on HN), she talks about Community Discovery as the process for getting these deeper understandings. [0] https://rosie.land/posts/the-community-engagement-trap/ https://rosie.land/posts/the-community-engagement-trap/