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Just because it is the reality doesn't mean it can't be critiqued though, right? If the CEO doesn't have insight into this situation because their attention is
by maxbond 4y ago
Just because it is the reality doesn't mean it can't be critiqued though, right? If the CEO doesn't have insight into this situation because their attention is divided - maybe the CEO should provide the people closer to the problem with the information they need to do their jobs, and trust that they've hired good people who will digest this information, prioritize appropriately, and get the job done? If they can't trust that's the case, then isn't that the problem we should be discussing? Maybe the CEO should focus on the strategic direction of the company and securing the investment required to implement it, and not manage projects at the feature level?
Generally I find that managers are awesome at facilitating stuff and making sure information gets where it needs to go but that when they dictate it leads to bad decision making because they don't have the proper insight. This becomes exacerbated as you add levels of indirection are between the manager dictating decisions and the people on the ground implementing them. That isn't per say their fault, it's just the dynamics of hierarchies. As information travels up the hierarchy it becomes more essentialized and nonspecific. It loses fidelity. Statistics can travel up the hierarchy, experience can't. So that engineer who's close to the problem has this rich first hand information about the system, and the CEO has a spreadsheet and third- or forth-hand accounts of the situation on the ground.
There's certainly a lot of global, systemic insights you can make from that position and useful work to be done. But it's probably not whether a individual feature of a broader project should or should not be implemented. Internal salesmanship is a bandaid, but structuring the organization differently is a solution.
- refurb 4y agoSure, the CEO delegates decisions to his COO. Ok, now the COO has to decide which 5 projects to find out of the 12 the company wants to do. Business decisions are rarely black and white which is why if you can’t articulate why you should get resources, you won’t - someone who can articulate their value better will get resources. And if they can convince someone else their idea is best, now you’ve got two people advocating (i.e. politics). The larger orgs get the more politics because there is simply to much going on for any one person to have all the information needed to make a decision - they can only rely on others to argue for their own priorities.