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How is booking a flight a transient app? The Delta app has my credit card information, my flight information, notifies me of the location of my check bags, tell
by scarface74 4y ago
How is booking a flight a transient app? The Delta app has my credit card information, my flight information, notifies me of the location of my check bags, tells me where I am on the list of free upgrades, etc.
- zmgsabst 4y agoI do that all fine with an Alaska web account and emailed boarding pass.
- scarface74 4y agoDoes your boarding pass in your email automatically update with gate changes, boarding time changes, etc? Is it really easier to dig through your email than just click on the app and your boarding pass show up? And since it knows that you’re going to probably scan it, the screen automatically lights up
- ocdtrekkie 4y agoIf you have to ask, you probably are in the 1% by a large margin: Most people do not fly regularly. Some people have never flown at all. You would probably be surprised how often someone's flight with an airline is either their first or, in fact, only ever time they will do business with said airline.
- scarface74 4y agoIf someone is flying occasionally, they probably don’t just have a carry on. They still will need to know where to pick up their bag. They will still need to know if their gate has changed or whether their flight is delayed.
- ocdtrekkie 4y agoI wouldn't want a software install for a one-time business interaction. I'd expect maybe SMS updates for all of this anyways?
- scarface74 4y agoUnless you fly internationally. Text messaging is notoriously unreliable when roaming. Also if they send you a text, there is no guarantee that it isn’t dropped if it doesn’t reach you immediately. Push notifications are a lot more reliable over international data and wifi. There have been numerous accounts where someone couldn’t use a credit card overseas because their bank tried to send them an SMS that they were suppose to reply to to verify a transaction. Also, SMS cost a lot more at scale for the sender than mobile notifications.
- jen20 4y agoSMS does not work so well inside planes...
- hulitu 4y agoIn all the airports i was there were big screens telling you about arrivals and departures and where can you pick up your luggage.
- scarface74 4y agoSo let’s say I fly out of a busy airport - I do I fly out of Atlanta the worlds busiest airport - you are really going to say that it’s more convenient to find your flight among all the ones that are landing than just looking at your phone? But even then, you first need to know whether your bag is at Terminal South or Terminal North first.
- matchagaucho 4y agoTechnically the "backend" has all that info. There's constant push and pull between apps and servers. Delta will also notify travelers via SMS, Email... it's not app-only.
- scarface74 4y agoAre you really going to be constantly checking your email while you are at the airport when they are notifying you of delays and gate changes? It’s a much better experience just to look at my boarding ticket in my Apple Wallet that is updated.