The article is about support roles as a leading role for contract-based hiring. >Tech companies often hire contractors for support roles, especially when those

The article is about support roles as a leading role for contract-based hiring. >Tech companies often hire contractors for support roles, especially when those roles are in high demand or might be outsourced to other countries within a relatively short time frame. From Google's own page about their contractors, where they spend paragraphs justifying why this practice is normal/acceptable because they're ashamed of it and otherwise hide it https://about.google/extended-workforce/ https://about.google/extended-workforce/ : >We contract with businesses around the world to provide specialized services where we don’t have appropriate in-house expertise or resources, often in fields that require significant specialized training like cafe operations, medical care, transportation, customer support [...]