4 ms·
One litmus test for a good manager that I found: do they ever make decisions that are optically bad? If the answer is no, what do you think are the chances tha
by hbrn 4y ago
One litmus test for a good manager that I found: do they ever make decisions that are optically bad?
If the answer is no, what do you think are the chances that optics are the main factor in their decision making process?
An example from personal experience: one of the downtime post-mortem action items that manager was pushing for was a complex alerting system (we already had a good amount of monitoring in place, but it didn't catch all issues).
The right action item should've been: we got extremely unlucky, but despite downtime we're not going to change anything, because likelihood of that happening again is extremely low.
It takes balls saying "this is a risk I'm willing to accept".