Appreciate you sharing this anecdote. There's multiple archetypes of "successful" managers (i.e. meaning different ways of being useful, not success in terms of

Appreciate you sharing this anecdote. There's multiple archetypes of "successful" managers (i.e. meaning different ways of being useful, not success in terms of kudos or promotions or whatever), and the one you highlight is what I think of as the base/foundational value that a manager should provide (i.e. that one is able to create the quality of "smoothness"). Then, a truly exceptional manager, may also be a technical leader, may also contribute architecture or code, may also be a star recruiter/attractor/retainer of talent, etc. But IMO those are add-on's, and a base manager should first keep the ship on course first. The quiet enterprise professional, preventing fires and course-correcting to avoid "random shit" or missed requirements, just very non-sexy/non-glorious work, and a pretty literal example of, "if you do your job right, then no one will notice you did anything at all."