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Very hard to know if you've missed logging some billable time if your work day isn't in the time tracking system. We hemorrhaged billable hours when I said ppl
by gnat 4y ago
Very hard to know if you've missed logging some billable time if your work day isn't in the time tracking system. We hemorrhaged billable hours when I said ppl didn't have to log non-billable time.
You'd end up with a 2.5h block and it was unclear if that was 2.5h of internal meetings and email and whatnot, or 1h of forgot-to-time billable and 1.5h of genuinely unbillable.
It's a pain in the ass but people are fallible and this catches those falls.
- ehnto 4y agoAdmittedly I've lived exactly what you're saying, I do get it. But I'd love to explore less impactful alternatives. It depends a lot on the companies attitude towards it, and how it's implemented too. If the process of tracking time is too complicated, with too many layers of management wrapped up in the tracking process, you have a brand new overhead, and it's saddled with stress and miscommunication. Tracking non-billable hours can at least be done in a reasonable way, and maybe you're doing that . You can see the difference between asking someone to track "Meetings" as a line item, and asking them to track "Meetings for client X to job number 22324, wait no, that was last months, the new job number is 22342, and it's not billable this month, but next month it's billable again, I'm not the PM for next month so you'll have to chase up the job number with the new PM..."