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Citi has flagged my account for suspicious activity three times, each with the same pattern: card gets declined on a routine transaction, followed by absolutely
by Shank 4y ago
Citi has flagged my account for suspicious activity three times, each with the same pattern: card gets declined on a routine transaction, followed by absolutely no notice over any electronic means, and then a letter in the mail describing the lockout. If there's a bank I would ever advise against, it's Citi, purely for the reason that they really seem to overreact to fraud signals.
- arbuge 4y agoThose sound like pretty routine credit card declines, to protect your card from unauthorized activity. When I was with Citi, resolving them was a simple matter of calling their telephone number, and it would take a few minutes at most. I since switched to a couple of other banks and they both have similar procedures in place. The problem described in the Twitter thread is on another level entirely. As another commenter here pointed out, it sounds more like that one failed a KYC review of some kind.