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We ran various tests with radar. For us, radar universally costs us more than it saves in fraud. The one time we got hit hard by a fraudster, radar was on but f
by mchusma 4y ago
We ran various tests with radar. For us, radar universally costs us more than it saves in fraud. The one time we got hit hard by a fraudster, radar was on but failed to catch them. stripe ended up refunding radar fees because it was so obviously fraud. Frustrating experience. Radar would probably make sense at 1/10th the price. Nice layer, but very expensive for the value.
- danpalmer 4y agoI seem to remember that we just never tried it because we knew that the cost of fraud was <5c per order. I think it only makes sense for certain types of business. For retail at <$200-$400 AOV, it didn’t make sense. Maybe for <$100 it might make sense to deter testers, and maybe for much higher values it might due to the risk.
- jamesfinlayson 4y agoSounds about right - Stripe's default fraud detection is pretty good I think but putting the useful features behind a $0.02 per transaction cost is a bit annoying.