bunch of companies tried to defuse the fairshake-style mass arbitration trick by adding an internal complaint flow that took a minimum amount of time this is c

bunch of companies tried to defuse the fairshake-style mass arbitration trick by adding an internal complaint flow that took a minimum amount of time this is coinbase: https://www.coinbase.com/legal/user_agreement/united_states#customer-feedback-queries-complaints-and-dispute-resolution https://www.coinbase.com/legal/user_agreement/united_states#... > 7.2. Formal Complaint Process. ... first contact Coinbase through our support team to attempt to resolve any such dispute amicably. If we cannot resolve the dispute through Coinbase Support, you agree to use the Formal Complaint Process set forth below before filing any arbitration claim or small claims action as described further in Appendix 5 below. I think hinge, discord, draftkings also did it, guessing many others