> Don't these both benefit mass arbitration? Well, I think it's safe to assume they don't, given companies started adding these terms after mass arbitration be

> Don't these both benefit mass arbitration? Well, I think it's safe to assume they don't, given companies started adding these terms after mass arbitration became popular. As to how/why they don't, I'm not sure. But if I had to take a guess, I imagine motivations could include: (a) clogging the arbitration system to slow claims down to a crawl (since they can't be handled en masse), (b) making it difficult for every individual to demonstrate damages (since many people will not be able to prove actual harm), (c) forcing every individual to contribute significant time and effort into the process (which will not be worth it for many people, and practically impossible for many others).