The "hackers" on HN don't have much appreciation for real world use cases / customer needs. I'm not sure if this was permitted, but I worked with a nonprofit t

The "hackers" on HN don't have much appreciation for real world use cases / customer needs. I'm not sure if this was permitted, but I worked with a nonprofit that ran a program for kids that bought apple products and AppleCare on them all. Apple was essentially a program sponsor. Anytime someone tells me how terrible Apple is for the customer, after having to MAIL IN products to other providers who sit on them for MONTHS, I just have to laugh. Many other providers it's not even worth trying to get warranty service because you end up not having a computer / laptop etc for weeks.