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> You need a department that can take responsibility for account lockouts and resolve them! STAT! They already do. It's called legal. I've been in this situati
by maratd 15y ago
> You need a department that can take responsibility for account lockouts and resolve them! STAT!
They already do. It's called legal. I've been in this situation numerous times already with PayPal and a few others. They won't even look at the matter until your lawyer sends a nasty letter. At which point they'll look at it. And then either cut you a check or kindly tell you to go fuck yourself, politely.
- noonespecial 15y agoLegal is what happens when the other functions of your company throw an exception that you've got no event handler for. Its the default handler that returns a meaningless "An error has occurred" as your program crashes. If legal has to talk to your customers directly, your business is broken. Its an unrecoverable runtime error. Gurus are meditating.