I contacted support, but they simply refused to assist at all. The account was just.. gone. That's what was so shocking about it - I realised pretty much imme

I contacted support, but they simply refused to assist at all. The account was just.. gone. That's what was so shocking about it - I realised pretty much immediately at the time that there would be no way to recourse a locked account because any means by which you could prove the account would be yours (other than having the password, which we still did, but which was not acceptable to unlock the account according to PM) is inside the inbox itself. More than that - they weren't asking for more information. They simply said it was permanently locked and nothing could be done. This has happened to others too, as has been posted elsewhere in the thread.