> one of your users being pwned Wow, good catch! He really buried the lede there -- "I kept getting blacklisted because my servers kept sending out spam." I

> one of your users being pwned Wow, good catch! He really buried the lede there -- "I kept getting blacklisted because my servers kept sending out spam." I don't know what to tell you pal -- spam is a serious problem, and if your users are sending it out, you're contributing to that. If you can't keep your users in line, other providers don't have any choice but to blacklist you.