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The address 929@homeaffairs.gov.au, which must be used by Australian permanent residents to update their personal details, refuses to accept email messages unle

The address 929@homeaffairs.gov.au, which must be used by Australian permanent residents to update their personal details, refuses to accept email messages unless they are from big tech. Shame on you, Australian Department of Home Affairs. And shame on Telstra, which provides the service. --- Remote-MTA: dns; dibp-ibmail2.msng.telstra.com.au Diagnostic-Code: smtp; 554-mx.msng.telstra.com.au 554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.

frenchy 4y ago
That might be something worth talking to a journalist about.
- Godel_unicode 4y ago
  Government department accepts mail from the providers that basically everyone uses, details at 0300.
danans 4y ago
> The address 929@homeaffairs.gov.au, which must be used by Australian permanent residents to update their personal details You update personal details with the government via email? That's interesting. I would have assumed they would use at least a secure web form.
- Affric 4y ago
  929 is the form. The email address is for completed copies of the form. Permanent residents are a class of non citizens who have the right to permanently reside in Australia. Most cannot vote. All of it can be done online through their portal. The Australian government spies on everyone anyway so using the portal presents no increased attack surface for anyone who would care. Really it's there as a legacy technology. Most people under 35 would certainly use a portal. Probably most of them over 35 as well at this point.
  - mastazi 4y ago
    If you used an immigration lawyer to apply for permanent residency, you can't use the portal to make those updates, because the original visa is not associated to your portal account. So your only other option besides emailing the form, is to print it and bring it in person to an office. I know this, because this was my situation until recently. A few months ago I changed my PR subclass and the new application was done using the portal. Which means that I can finally use the portal to update my details.
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frenchy 4y ago

That might be something worth talking to a journalist about.

Godel_unicode 4y ago
Government department accepts mail from the providers that basically everyone uses, details at 0300.

danans 4y ago

> The address 929@homeaffairs.gov.au, which must be used by Australian permanent residents to update their personal details You update personal details with the government via email? That's interesting. I would have assumed they would use at least a secure web form.

Affric 4y ago
929 is the form. The email address is for completed copies of the form. Permanent residents are a class of non citizens who have the right to permanently reside in Australia. Most cannot vote. All of it can be done online through their portal. The Australian government spies on everyone anyway so using the portal presents no increased attack surface for anyone who would care. Really it's there as a legacy technology. Most people under 35 would certainly use a portal. Probably most of them over 35 as well at this point.
- mastazi 4y ago
  If you used an immigration lawyer to apply for permanent residency, you can't use the portal to make those updates, because the original visa is not associated to your portal account. So your only other option besides emailing the form, is to print it and bring it in person to an office. I know this, because this was my situation until recently. A few months ago I changed my PR subclass and the new application was done using the portal. Which means that I can finally use the portal to update my details.
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