My wife and I recently upgraded from Pixel 4 and we found that both the 5 and 6 overheat during normal use. After browsing the internet for a half hour, either

My wife and I recently upgraded from Pixel 4 and we found that both the 5 and 6 overheat during normal use. After browsing the internet for a half hour, either phone will be too hot to hold in your hand. How do phones like that get shipped?