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IIRC, it IS regulated. GDPR and American equivalents have provisions that require companies to provide all of the data they have about you, and forbid companies
by yosito 4y ago
IIRC, it IS regulated. GDPR and American equivalents have provisions that require companies to provide all of the data they have about you, and forbid companies from disabling accounts with automated systems without manual review. You may have to contact data protection authorities in your jurisdiction and file a report, then contact Apple's data protection officers and reference the report you made. I've had luck doing this with other tech companies in the past. It should be something that a person could manage themselves with a few days of persistence, but I suspect there are lawyers who would help with this as well. IMHO, the legal team at a big tech company would rather manually review an account and reinstate it, than take on the potential liability of having violated data protection laws. You just have to convince them that you know your rights and how to assert them, and there's a good chance they'll quickly comply with the law.
- AlphaWeaver 4y agoCould you cite the American equivalent legislation that protects those rights? Specifically the right to manual review?
- yosito 4y agoAs an EU citizen, I'm more familiar with GDPR. I recall seeing that there were similar requirements in the US, but it may have just been California's CCPA.
- scarface74 4y agoThe GDPR says no such thing. I can guarantee you that if the bank or any institution that has any financial dealings with you suspects you’re doing something illegal based on an automated system. They are going to lock you out first and then investigate.
- yosito 4y agoArticle 15 and article 22. Look it up if you're interested. They can automatically lock you out, but they are obligated to send you all the data they have about you, including whatever data caused their automated system to lock you out, and they are obligated to manually review automated lockouts. Edit: Here's the intro to article 22: > The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
- scarface74 4y agoThis is definitely not the law. If for instance an airlines automatic system thinks you are on a no fly list. They are going to keep you from flying first and then investigate. That’s why for people who have issues with security, they can also add their redress number to flights
- yosito 4y agoGDPR Article 22: > The data subject shall have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning him or her or similarly significantly affects him or her.
- scarface74 4y agoDo you really think that implies that if any regulated entity’s automated system flags you for doing something illegal that they aren’t going to lock you out and then have a human reviewer? I’m sure the EU has something like the no-fly list where they detain you first and then investigate.
- yosito 4y agoI'm not saying literally anything you've suggested in your comment. Have a nice weekend.