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What happened to the books on his device? $1000 worth of books should easily fit on one Kindle, even if he can't login to his account - how did he get locked ou
by azov 15y ago
What happened to the books on his device? $1000 worth of books should easily fit on one Kindle, even if he can't login to his account - how did he get locked out of his content? Did Amazon remotely wipe out his purchases? Did he buy books on site and never synced them? Does he have access to them from some other app or device, but can't sync a new one? Is he using a device at all? Is he using Kindle for the Web? Or, can he still read all/some of his books?
Consumerist could really give us more details...
- ajross 15y agoIt's that an irrelevant technicality though? Say he reads only on his phone, and lost it. Does that make the case more or less important? What if some nice person buys him physical copies to replace the DRM'd ones? Does that get Amazon off the hook? There's a principle here. The specifics aren't really the point.
- azov 15y agoIn principle I doubt anybody thinks that "trick you into paying for books, close your account, and run away with your money" is Amazon's new business model. Obviously it is some sort of mistake/miscommunication and they will eventially sort it out. It's the details that make the story interesting.