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Yeah it’s weird because you could definitely do some kind of data transfer with SIP headers.
by dqv 4y ago
Yeah it’s weird because you could definitely do some kind of data transfer with SIP headers.
- scarface74 4y agoYeah that’s kind of out of my domain. I was trying to avoid hawking my employer’s product. I’ve created call center solutions with Amazon Connect. With that, you can do basically any type of integration via a Lambda. You can integrate with Salesforce and have a ticket with all of the information automatically pop up on screen by the time the call is transferred to a human.