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What I really want is a workflow for managing change requests (CRs) that is tightly integrated with Github and Jira. ServiceNow is super clunky (you can't even
by noisy_boy 4y ago
What I really want is a workflow for managing change requests (CRs) that is tightly integrated with Github and Jira. ServiceNow is super clunky (you can't even have markdown in the fields to provide some decent formatting) and the copy-pasting of links gets tiring very fast.
- sjroot 4y agohttps://support.atlassian.com/jira-cloud-administration/docs/integrate-with-github/ https://support.atlassian.com/jira-cloud-administration/docs... Why would you want to loop in a completely separate service when GitHub and Jira already have an integration available?
- noisy_boy 4y agoI am already using Github and Jira integrated - problem is that a. Jira doesn't provide a change request workflow b. They don't integrate with ServiceNow (which is a major IT service management workflow used for, among many things, change management).